[Evergreen Muizenberg] Evergreen Muizenberg - Moving from Level 4 to Level 3

Fri May 29 15:20:16 SAST 2020

        Dear Resident,

I trust that you are all keeping healthy and well during these challenging times.

It's extremely concerning to see the rapid rate of infection and spread of the virus in our communities,

the numbers are doubling every 10 days.  All major retailers and shopping malls in the vicinity of our

village have been closed at least once due to infection. The major hotspot areas are the informal settlements

where the majority of the South African workforce lives, often in substandard conditions, traveling on

overcrowded public transport daily. Sixty plus year olds have constantly been highlighted by the President and

various ministers as vulnerable, and therefore as a business we have had to consider all in our thought and

decision making process.

If like me you are feeling very confused and frustrated with all the uncertainty, regulations, constant changes

that are in the air the one thing that you must not doubt is the Evergreen "Partnership for Life" Promise.

Our number one goal is to protect residents and staff against the dreadful COVID-19 virus. Together as a team,

residents and management, must do everything in their ability to keep the virus out of the village and to

prevent a possible outbreak or spread.

The situation remains fluid with updates coming from government on the hour, as these changes have been

advised on short notice. We have consulted directly with government, our healthcare professionals and other

industry bodies. In conjunction with the Disaster Management Act 2022 (Act 57 of 2002), the determination of

Alert levels and hotspots as well as the Guidelines for the prevention and management of coronavirus infection

in long-term retirement facilities.

As the country moves to level 3 of lockdown as of Monday 1 June 2020, the below guidelines will be implemented

in our village, this excludes our Frail care facility that remains on full lockdown. It is possible for some of the

guidelines to change in the short term, as more regulations and clarity is sought I will personally update you.

  *   You may walk freely with-in the village, we do strongly advise against exercising outside the village for your own safety.

  *   All residents must wear a mask (this is now a law in South Africa), we strongly recommend a three-ply cloth mask

          or a mask that can be supplied by village management. The mask must that fully cover their mouth and nose.

          Plastic face shields are NOT a replacement for a cloth mask and can be worn in conjunction with a face mask but not on its own

  *   Social distancing of the minimum recommended distance of 2 meters at all times when not in the privacy of your

own home. When taking an elevators please restrict yourselves to a maximum of 3 persons at a time.

  *   No socialising or congregating allowed, visiting of other residents' homes is not permitted.

  *   The Bistro/Lifestyle Centre, swimming pool and gym remain out of bounds.

  *   No visitors will be allowed in the village, this is to eliminate exposure of residents or staff to COVID-19 infected

          visitors who may be asymptomatic;

  *   Under extreme circumstances a visitor who passes screening could be allowed entry only on compassionate grounds,

specifically if the resident is gravely ill and the visitor is their next-of-kin or other person is required for emotional care.

Such visitors should be limited to one at a time to preserve physical distancing.

Management must please be advised 12 hours prior to any visitors arriving for control purposes

  *   Visitors should be instructed in respiratory and hand hygiene and to keep at least 2 meters distance from the residents.

They should visit the person directly upon arrival and leave immediately after the visit.

  *   Non-essential visitation will not be allowed.
  *   Persons under the age of 18 will not be allowed

  *   All deliveries to be collected at the gate, and sanitised. Deliveries services will not be allowed in to the village to deliver at your home,

only to the reception area.

  *   Residents may leave the village in case of emergency, medical appointments or essential food shopping. For purpose of contact tracing,

all residents will be asked to inform reception prior to departure of where they traveling to in order for management to keep a log as

required by the department of health

  *   No domestic or garden services will be allowed. In case of emergency domestic cleaning required by a resident, one of our domestic

workers may assist on an hourly rate. Strict social distancing protocols need to be observed.

  *   No visits to the clinic allowed, in home visits by appointment only

  *   No Maintenance work and resident variations work may be performed unless it is deemed as essential or emergency

I would like to thank you your support, well wishes and understanding of the situation, your continued support and unselfish approach

to working with our team is highly appreciated.

Finally, a reminder that my team and I are as always ready to assist you with any request you may have.

Stay safe and have a great week-end
Derek

	Authority to Contract 
No agreement binding the company will come into effect unless reduced to writing and signed by a duly authorised director of the company. 

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