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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Dear Resident,</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">I trust that you are all keeping healthy and well during these challenging times. </span><o:p></o:p></p>
<p class="MsoNoSpacing"> <o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">It’s extremely concerning to see the rapid rate of infection and spread of the virus in our communities,
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">the numbers are doubling every 10 days. All major retailers and shopping malls in the vicinity of our
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">village have been closed at least once due to infection. The major hotspot areas are the informal settlements
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">where the majority of the South African workforce lives, often in substandard conditions, traveling on
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">overcrowded public transport daily. Sixty plus year olds have constantly been highlighted by the President and
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">various ministers as vulnerable, and therefore as a business we have had to consider all in our thought and
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">decision making process.</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">If like me you are feeling very confused and frustrated with all the uncertainty, regulations, constant changes
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">that are in the air the one thing that you must not doubt is the Evergreen “Partnership for Life” Promise.
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Our number one goal is to protect residents and staff against the dreadful COVID-19 virus. Together as a team,
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">residents and management, must do everything in their ability to keep the virus out of the village and to
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">prevent a possible outbreak or spread.</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">The situation remains fluid with updates coming from government on the hour, as these changes have been
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">advised on short notice. We have consulted directly with government, our healthcare professionals and other
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">industry bodies. In conjunction with the Disaster Management Act 2022 (Act 57 of 2002), the determination of
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Alert levels and hotspots as well as the Guidelines for the prevention and management of coronavirus infection
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">in long-term retirement facilities.</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">As the country moves to level 3 of lockdown as of Monday 1 June 2020, the below guidelines will be implemented
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">in our village,
<i>this excludes our Frail care facility that remains on full lockdown.</i></span>
<span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">It is possible for some of the
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">guidelines to change in the short term, as more regulations and clarity is sought I will personally update you.</span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> </span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">You may walk freely with-in the village, we do strongly advise against exercising outside the village for your own safety.</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">All residents must wear a mask (this is now a law in South Africa), we strongly recommend a three-ply cloth mask
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> or a mask that can be supplied by village management. The mask must that fully cover their mouth and nose.
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> Plastic face shields are NOT a replacement for a cloth mask and can be worn in conjunction with a face mask but not on its own<o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Social distancing of the minimum recommended distance of 2 meters at all times when not in the privacy of your
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">own home. When taking an elevators please restrict yourselves to a maximum of 3 persons at a time.<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">No socialising or congregating allowed, visiting of other residents’ homes is not permitted.</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">The Bistro/Lifestyle Centre, swimming pool and gym remain out of bounds.</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">
</span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">No visitors will be allowed in the village, this is to eliminate exposure of residents or staff to COVID-19 infected
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> visitors who may be asymptomatic;
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="margin-left:56.25pt;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Under extreme circumstances a visitor who passes screening could be allowed entry only on compassionate grounds,
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:92.25pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">specifically if the resident is gravely ill and the visitor is their next-of-kin or other person is required for emotional care.
<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:92.25pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Such visitors should be limited to one at a time to preserve physical distancing.
<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:92.25pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Management must please be advised 12 hours prior to any visitors arriving for control purposes</span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="margin-left:56.25pt;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Visitors should be instructed in respiratory and hand hygiene and to keep at least 2 meters distance from the residents.
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:92.25pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">They should visit the person directly upon arrival and leave immediately after the visit.</span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="margin-left:56.25pt;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Non-essential visitation will not be allowed.</span><o:p></o:p></li><li class="MsoNoSpacing" style="margin-left:56.25pt;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Persons under the age of 18 will not be allowed</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:92.25pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">All deliveries to be collected at the gate, and sanitised. Deliveries services will not be allowed in to the village to deliver at your home,</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">only to the reception area.<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Residents may leave the village in case of emergency, medical appointments or essential food shopping. For purpose of contact tracing,
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">all residents will be asked to inform reception prior to departure of where they traveling to in order for management to keep a log as
<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">required by the department of health<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">No domestic or garden services will be allowed. In case of emergency domestic cleaning required by a resident, one of our domestic
</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">workers may assist on an hourly rate. Strict social distancing protocols need to be observed.<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">No visits to the clinic allowed, in home visits by appointment only</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">No Maintenance work and resident variations work may be performed unless it is deemed as essential or emergency</span><o:p></o:p></li></ul>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">I would like to thank you your support, well wishes and understanding of the situation, your continued support and unselfish approach
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">to working with our team is highly appreciated.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif">Finally, a reminder that my team and I are as always ready to assist you with any request you may have.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ZA">Stay safe and have a great week-end<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ZA">Derek<o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Derek Drew</font> <font face="helvetica" size="2">Village Manager</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-639-40772@rs.amdec.co.za:4443" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/13Jbw.km" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 702 3200/2</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Fax:</b> +27 21 702 3201</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 82 940 0973</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:derekd@evergreenlifestyle.co.za">derekd@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> PO Box 30487, Tokai, 7966, South Africa</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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<tbody><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0; color: #888888;" align="full"><font face="trebuchet ms,geneva" size="1"><strong>Authority to Contract </strong><br> No agreement binding the company will come into effect unless reduced to writing and signed by a duly authorised director of the company. <br> <br> <strong>Confidentiality Notice </strong><br> This is a legally privileged and confidential communication intended only for the addressee. If you are not the intended recipient or you have received this communication in error, you are hereby strictly prohibited from using, disseminating, distributing, modifying, varying or copying this e-mail or any of the attachments or parts thereof, and you are kindly requested to notify us and delete the erroneous communication. Neither Amdec, its directors, officers, employees, agents, independent contractors, representatives, subsidiaries, affiliates, associated-, controlling- and/or holding companies and insurers, past and present, shall be liable for any direct, indirect, special, consequential or other damage or loss of any kind whatsoever and howsoever suffered or incurred, arising from this email and/or from the accessing of any attachments, including but not necessarily limited to loss or damage/s caused by any type of malicious software.</font></p></td></tr></tbody></table></td></tr></tbody></table></body>
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