[Melrose Arch Tenant] Important: Contractor Access, Sign-In and Safety Requirements

Thu Aug 27 10:57:40 SAST 2026

Good day, All,

Please be reminded of the procedures that must be followed by all contractors, service providers and maintenance personnel working within the precinct.

All contractors are required to report to and sign in at the Information Centre upon arrival. They must not proceed directly to any building or work area without first completing the required sign-in and access-control process.

Please note that the Control Room will not grant access to contractors unless prior notification has been received and the necessary arrangements and approvals have been confirmed. This is an important security and safety requirement and is necessary to ensure that we have an accurate record of all contractors on site at any given time.

We have recently experienced an increase in contractors arriving on site and requesting access to buildings without the Control Room having received prior notification. This creates unnecessary delays and, more importantly, presents challenges from a security, access-control and emergency-management perspective.

To ensure compliance, please ensure that:

  *   All contractors are notified of their visit and access requirements in advance.
  *   The relevant Building Manager or tenant representative has confirmed and authorised the contractor’s attendance.
  *   Contractors report to the Information Centre upon arrival and complete the required sign-in procedure.
  *   Contractors do not enter any building or restricted area without the appropriate authorisation and access arrangements.
  *   Contractors comply with all applicable health and safety requirements while on site.
  *   Contractors have the required PPE, permits, training and competency documentation where applicable to the work being undertaken.
  *   Any high-risk activities, including hot works, working at heights, confined-space work or electrical work, are properly authorised and managed in accordance with the applicable safety requirements.
  *   Contractors remain within their designated work areas and do not access areas that are not part of their approved scope of work.
  *   Contractors sign out at the Information Centre when leaving the precinct.

These procedures are particularly important in the event of an emergency, as the sign-in records assist us in accounting for all persons on site and ensuring that appropriate emergency and evacuation procedures can be implemented.

We therefore ask all tenants, colleagues and relevant stakeholders to ensure that this information is communicated to their contractors and service providers before they arrive on site.

Your cooperation in consistently following these procedures is greatly appreciated and will assist us in maintaining a safe, secure and well-controlled environment for our tenants, employees, contractors and visitors.

Kind regards,
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