[Evergreen Val de Vie] IMPORTANT NOTICE | Ambulance Service | Emergency Care 24/7
[Evergreen Val de Vie]
evergreenvaldevie at lists.zsd.co.za
Thu Apr 10 16:39:15 SAST 2025
Dear resident,
Please see below as distributed by the HOA of Val de Vie.
View in browser Dear Residents, Ambulance Service | Emergency Care 24/7 Since its introduction last year, the Titanium Securitas ambulance service has been an invaluable asset to our community, responding to 175 incidents as of 31 March 2025 on Val de Vie Estate and Pearl Val
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CGBANNERINDICATOR
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[ValDeVieTitle]
[Important Notice]
Dear Residents,
Ambulance Service | Emergency Care 24/7
Since its introduction last year, the Titanium Securitas ambulance service has been an invaluable asset to our community, responding to 175 incidents as of 31 March 2025 on Val de Vie Estate and Pearl Valley. This service is in place to provide critical, life-saving emergency care, ensuring the well-being of residents during genuine medical emergencies.
Understanding the Role of the Estate Ambulance
It is important to note that the ambulance stationed on the estate is an Intermediate Life Support (ILS) ambulance inspected and approved by the Department of Health. It is not a mobile clinic and is equipped according to Department of Health standards, with regular inspections ensuring compliance.
Advanced Life Support (ALS) paramedics are available in the Brackenfell area for more severe medical emergencies and will be dispatched to the estate when required.
What Qualifies as a Medical Emergency?
A medical emergency is a sudden and severe health condition requiring immediate intervention to prevent serious harm or loss of life. The Constitutional Court describes an emergency as "A dramatic, sudden situation or event which is of passing nature in terms of time."
A medical emergency presents acutely and requires urgent medical or surgical intervention. Failure to treat the condition immediately could result in severe impairment or death.
Examples of medical emergencies include:
* Acute asthma attacks (a sudden worsening of asthma symptoms due to airway inflammation, muscle tightening, and increased mucus production, making breathing difficult).
* Myocardial infarction (heart attack) (symptoms may include chest discomfort or pressure, shortness of breath, unusual fatigue or weakness, pain in other areas–jaw, neck, shoulders, upper back, arms (especially the left arm), or stomach, cold sweats, dizziness or lightheadedness, nausea or vomiting (more common in women, sometimes mistaken for indigestion), heart palpitations, or a sense of impending doom).
* Stroke (FAST recognition is crucial - Face drooping, Arm weakness, Speech difficulty, Time to call emergency services).
* Anaphylactic shock (a severe allergic reaction may present as respiratory distress, rapid or weak pulse, dizziness or fainting (low blood pressure), pale and clammy skin, widespread hives, severe swelling, flushing or redness of the skin, nausea, vomiting, or diarrhoea, severe stomach cramps, confusion or agitation or a feeling of impending doom).
* Hypoglycaemic coma (when blood sugar and glucose levels drop dangerously low; symptoms may include extreme weakness or fatigue, confusion or disorientation, sweating and paleness, shaking or tremors, blurred vision, heart palpitations or a sudden intense hunger).
* Seizures or convulsions (symptoms may include uncontrolled, jerking movements, loss of consciousness or unresponsiveness, sudden stiffening of the body, unusual sensations before the seizure (aura), repetitive movements, confusion or disorientation after the seizure (postictal state), or drowsiness or extreme fatigue following the episode).
* Severe head injuries or trauma.
Recognising Emergencies in Children
It is understandable that medical concerns, particularly involving children, can be distressing. However, not every incident requires an ambulance. The following are clear signs of a paediatric emergency:
* Significant change in mental status (confusion, unresponsiveness)
* Difficulty breathing or abnormal respiratory patterns
* Bluish or grey skin colour (cyanosis)
* Seizures
* Severe bleeding that does not stop
Responsible Use of the Estate Ambulance
With only one ambulance to serve both estates, each call for assistance needs to be made with careful consideration. Misuse of emergency services can delay critical medical care for those in genuine distress.
To provide perspective, some examples of non-emergency calls received in the past include:
* A child needing a plaster for a minor cut
* Assistance with getting back into bed
* A scuffed elbow requiring basic first aid
These non-urgent situations can be managed at home or with a visit to a GP or clinic. While the paramedics are always professional and committed to patient care, they must prioritise medical emergencies.
Be Prepared: Every Home Should Have a Basic Medical Kit
To manage minor injuries and illnesses effectively, we encourage every household to keep a well-stocked medical emergency kit. These kits, available at pharmacies, will help treat minor medical issues without ambulance assistance, ensuring that emergency responders remain available for medical emergencies.
A Shared Responsibility
The estate’s ambulance service is a privilege, offering peace of mind and life-saving support when needed most. Your cooperation ensures that this vital resource is used correctly and effectively, allowing paramedics to prioritise genuine medical emergencies.
Val de Vie Estate-based Medical and Health Service Providers
A variety of medical and health service providers operate within the estate. A list of providers located on the estate is available at this link<https://estate.valdevie.co.za/e3t/Ctc/GD+113/cGKwp04/VVnvn31hB8CYW1QTNJ01ypzySW5BVC1m5vck6xN5wYXRF3qgyTW7lCdLW6lZ3pxW64TvcB8z_-FdW5NJx854Gz5RcW7bpCRV17rpmMW4-PQF3580PZNW6C2Y0f431ZnjVHBNdb7h8BKHW5wKvQT6B9CBpW26jPkv29JxgWW7wcD0y7VR5GLW2G6W8d5zjFM3W8sdv8P16xPvDW3BbsMp2Ry3vrN4fL6DSZjm2-VvQvcW5Ylj9DW20NjGk32LRSRW3JqNBH636V57V8wxj3130h0zVQ9mD12rVszTW8R7HPW44LkclW6hdYk51G6kM8W7z2Mnx77jK_zW4fYkmt1C2NW_VzMS3X86KQsNW3KNC577CRWR7f2BHtF004>.
We appreciate your understanding and responsible use of the service.
Best regards,
Val de Vie Estate HOA and Pearl Valley HOA
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Val de Vie, R301, Wemmershoek, Paarl, Western Cape 7646, South Africa
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