[Evergreen Bergvliet] Village Operating Hours and Emergency Support
Evergreen Bergvliet
evergreenbergvliet at lists.zsd.co.za
Fri Jan 19 18:00:44 SAST 2024
Dear Residents,
I would like to reshare 2 notices sent out last year that remains very important and helps us provide you with the best possible service and support, especially in case of emergencies.
Please be reminded that you have access to onsite support from the Evergreen team from 7am until 9pm during the week and 7am until 5pm on weekends. Sending whatsapp
messages to team members who are not on duty only delays us in assisting you. For any after hour emergencies we remain available as per the notice. Please do not feel that
you do not want to disturb us after hours. We are here and willing to assist any resident in need no matter what time of night it is.
Please keep all other non-emergency communication to the same channels as we do not have the same access to information and resources that the onsite team members will have.
Also please be reminded of how the Telecare system works and to test in regularly. Your remote emergency pendant cannot be of any use when stored out of reach. These pendants
must also be tested and if you need any assistance in hanging or mounting these in an easily accessible spot in your unit, please contact reception.
If you would like us to test your Telecare unit with you or explain how it is used again, we will happily do so. For this, please feel free to contact reception.
If you have any questions relating to either of these notices, please contact me directly.
Regards,
Authority to Contract
No agreement binding the company will come into effect unless reduced to writing and signed by a duly authorised director of the company.
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