[Evergreen Bergvliet] FW: ***Bergvliet - Evergreen Lifestyle - Response to Letter***

Evergreen Bergvliet evergreenbergvliet at lists.zsd.co.za
Mon Jun 24 09:09:33 SAST 2019


        From: Garry Reed
Sent: Monday, June 24, 2019 8:38 AM
To: Joan Misplon <jmisplon at mweb.co.za>; bestjohn at iafrica.com; ianmcd at iafrica.com
Cc: Christine Dempers <christined at evergreenlifestyle.co.za>
Subject: ***Bergvliet - Evergreen Lifestyle - Response to Letter***
Importance: High

Dear Joan et al,

As the residents meeting is not attended by Management, I have attached our response to the letter that was distributed by David Walker last week. The basis of my response is to create positivity. Drive out negativity and refrain from creating an "I and me" culture to creating and "Us and we" culture.

However, I would like to note a couple of pertinent points below to ridicule the notion of not being trustworthy.

As management, but more importantly as people, we value our residents and view them as part of our family. We are committed to their safety and wellbeing. This includes, but is not limited to, financial wellness and physical security.

Over the past months, the management team have been hard at work and have completed amongst other things:

-              Water Treatment Plant and additional tanks to provide treated water to the residents during day ZERO crisis
-              Perimeter security upgrade increase height of fence, security spotlights, anti-lift loops, fully computerized fence alarm system
-              Rain Water JoJo tanks in each home
-              Improvements to computerized security system of village.
-              Installation of fibre to 65 homes (retrofit)
-              Electric Security fences system
-              Camera system on Barne/Stark Road perimeter
-              External painting of 65 homes in the village
-              Repainting clubhouse
-              Installation of 60Kva Generator for essential services (July 2019)
-              Update power supply (Berm Area)
-              Introduction of local cell masts (on apartment building) to improve cellphone signal
-              Shuttle Service with 13 Seater Vehicle twice weekly
-              Appointment of Assistant Village Manager, Duty Manager and Assistant Maintenance Manager to enhance residents experience
-              Improvement of the catering facility with better management and control
-              Installation of LED lighting to homes

This multi million rand investment and many more projects like them have been initiated and funded by Evergreen,  and we will continue to do so in order to ensure that our residents get the very best they deserve.

Have we made mistakes in the past? The probability is high, but let's take hands to work together for a brighter future and let go of the past, it is ultimately behind us.

Let us not be blinded by the one sided opinions of the minority but rather look at the positivity and support from the majority.

I am happy to answer any questions that residents may have.

Thanks


sent on behalf of Garry Reed (Managing Director, Evergreen Lifestyle Village)



        
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