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<div class="WordSection1">
<p class="MsoNormal"><b><span lang="EN-ZA" style="font-size:18.0pt;font-family:Helvetica;color:#C00000">MELROSE ARCH 2018<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-ZA" style="font-size:12.0pt;font-family:Helvetica;color:#C00000">RECENT DEVELOPMENTS AND FUTURE PLANS
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-ZA" style="font-family:Helvetica;color:red"><o:p> </o:p></span></b></p>
<ol style="margin-top:0in" start="1" type="A">
<li class="MsoNormal" style="mso-list:l2 level1 lfo1"><b><span lang="EN-ZA" style="font-family:Helvetica">RETAIL<o:p></o:p></span></b></li></ol>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica">The Melrose Arch retail tenant mix has been successfully enhanced with sought-after brands such as Starbucks, Sally Williams, Skechers, Paul, Jamie’s Italian, Ciao - The Little Eatery,
Eyeconik, Body20, The Laser Beautique, Indian Motorcycle, Luxity, Sushi Burrito, Sorbet Man, The Grillhouse, Huawei, Standard Bank
</span><span lang="EN-ZA" style="font-family:"Times New Roman",serif"> </span><span lang="EN-ZA" style="font-family:Helvetica">while others are boasting a fresh, new look following their recent refurbishments: Sorbet, Ocean Basket, Moyo, MTN Cosmonet, FNB,
Nicci Boutique and Orient. JB’s Corner, Häagen-Dazs-, Winesense, RocoMamas and Tasha’s will soon be undergoing refurbishment.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><img width="291" height="244" style="width:3.0312in;height:2.5416in" id="_x0000_i1081" src="cid:image002.jpg@01D3AEE9.989BB2B0"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img width="366" height="244" style="width:3.8125in;height:2.5416in" id="_x0000_i1025" src="cid:image004.jpg@01D3A3E8.DC31AEA0"><img width="430" height="243" style="width:4.4791in;height:2.5312in" id="_x0000_i1026" src="cid:image005.jpg@01D3A3E8.DC31AEA0"> <img width="388" height="245" style="width:4.0416in;height:2.552in" id="_x0000_i1027" src="cid:image006.jpg@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img width="414" height="236" style="width:4.3125in;height:2.4583in" id="_x0000_i1028" src="cid:image007.jpg@01D3A3E8.DC31AEA0"><img width="409" height="235" style="width:4.2604in;height:2.4479in" id="_x0000_i1029" src="cid:image008.jpg@01D3A3E8.DC31AEA0"> <img width="360" height="236" style="width:3.75in;height:2.4583in" id="_x0000_i1079" src="cid:image009.jpg@01D3A3E8.DC31AEA0"></span><img width="347" height="231" style="width:3.6145in;height:2.4062in" id="_x0000_i1080" src="cid:image023.jpg@01D3AEE9.989BB2B0" alt="https://www.luxity.co.za/wp-content/uploads/2015/06/philosofy.jpg"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img width="364" height="247" style="width:3.7916in;height:2.5729in" id="_x0000_i1031" src="cid:image010.jpg@01D3A3E8.DC31AEA0"><img width="392" height="247" style="width:4.0833in;height:2.5729in" id="_x0000_i1032" src="cid:image011.jpg@01D3A3E8.DC31AEA0"> <img width="427" height="247" style="width:4.4479in;height:2.5729in" id="_x0000_i1033" src="cid:image012.jpg@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="2" type="A">
<li class="MsoNormal" style="mso-list:l7 level1 lfo2"><b><span lang="EN-ZA" style="font-family:Helvetica">DEVELOPMENTS IN PROGRESS<o:p></o:p></span></b></li></ol>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica">One on Whiteley’s superior address ensures that discerning residents will enjoy all the premium features this iconic mixed-use precinct has to offer.
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica">From vibrant urban design and cosmopolitan culture to chic shopping, gourmet dining and much more, you’ll find it all at <a href="http://www.oneonwhiteley.co.za/neighbourhood/"><span style="color:windowtext;border:none windowtext 1.0pt;padding:0in;text-decoration:none">Melrose
Arch</span></a>.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica">Currently being developed by the <a href="http://www.oneonwhiteley.co.za/developer/"><span style="color:windowtext;border:none windowtext 1.0pt;padding:0in;text-decoration:none">Amdec Group</span></a>,
One on Whiteley offers 241apartments - unparalleled urban living ideal for working professionals, first-time buyers, corporate long-stay tenants and property investors.
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica">Demand for residential property in <a href="http://www.oneonwhiteley.co.za/neighbourhood/"><span style="color:windowtext;border:none windowtext 1.0pt;padding:0in;text-decoration:none">Melrose
Arch</span></a> is at a premium, and One on Whiteley affords investors an exciting opportunity to benefit from excellent rental yields and capital growth in this sought-after location.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica">To date, 90% has been sold, with the project due for completion in mid-2019.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica">The Daytona showroom, opening in November 2018, will form part of One on Whiteley, featuring luxury marques Rolls-Royce, Aston Martin, McLaren and Barabus.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="1108" height="387" style="width:11.5416in;height:4.0312in" id="_x0000_i1034" src="cid:image013.png@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:0in"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:.5in;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica;color:#252524">The Amdec Group will develop the five-star 150-room Marriott Hotel Melrose Arch as it looks to compete with hotels in Sandton and Rosebank, offering mid-size conference facilities
similar </span><span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:.5in;background:white">
<span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica;color:#252524">to those found at the Sandton Convention Centre and Birchwood Conference Centre in Boksburg.<o:p></o:p></span></p>
<p style="margin-top:0in;text-indent:.5in;background:white"><span lang="EN-ZA" style="font-size:11.0pt;font-family:Helvetica;color:#252524">Amdec is also developing Marriott Executive Apartments Johannesburg Melrose Arch, which will comprise 200 apartments
with hotel services.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="3" type="A">
<li class="MsoNormal" style="mso-list:l8 level1 lfo3"><b><span lang="EN-ZA" style="font-family:Helvetica">FUTURE DEVELOPMENTS<o:p></o:p></span></b></li></ol>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span lang="EN-ZA" style="font-family:Helvetica"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Square Commercial Building
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span lang="EN-ZA" style="font-family:Helvetica"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Two On Whiteley
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span lang="EN-ZA" style="font-family:Helvetica"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Melrose Boulevard Commercial Building | 70</span><span lang="EN-ZA" style="font-family:"Times New Roman",serif"> </span><span lang="EN-ZA" style="font-family:Helvetica">000sqm office
space<o:p></o:p></span></p>
<p style="margin-top:0in;background:white"><span lang="EN-ZA" style="font-family:Helvetica;color:#252524"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="4" type="A">
<li class="MsoNormal" style="mso-list:l6 level1 lfo5"><b><span lang="EN-ZA" style="font-family:Helvetica">EVENTS AND ACTIVITIES 2018<o:p></o:p></span></b></li></ol>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l3 level1 lfo6">
<![if !supportLists]><span lang="EN-ZA" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Annual CSI initiatives at Melrose Arch in aid of Smile Foundation and HospiceWits<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in"><span lang="EN-ZA" style="font-family:Helvetica">Kids Cycle Race | 5km Spring Walk, Walking on Sunshine | Cyclethon<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="385" height="218" style="width:4.0104in;height:2.2708in" id="_x0000_i1035" src="cid:image014.jpg@01D3A3E8.DC31AEA0"><img border="0" width="378" height="219" style="width:3.9375in;height:2.2812in" id="_x0000_i1036" src="cid:image015.jpg@01D3A3E8.DC31AEA0"> <img border="0" width="357" height="220" style="width:3.7187in;height:2.2916in" id="_x0000_i1037" src="cid:image016.jpg@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l5 level1 lfo7">
<![if !supportLists]><span lang="EN-ZA" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Easter Activities for the whole family
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l5 level1 lfo7">
<![if !supportLists]><span lang="EN-ZA" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica;color:black">Kids Playground - Winter
</span><span lang="EN-ZA" style="font-family:Helvetica">Holiday Activities<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l5 level1 lfo7">
<![if !supportLists]><span lang="EN-ZA" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Soccer World Cup Fan Park<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l5 level1 lfo7">
<![if !supportLists]><span lang="EN-ZA" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-ZA" style="font-family:Helvetica">Destination Christmas
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in"><i><span lang="EN-ZA" style="font-family:Helvetica">Johannesburg will experience Christmas like never before this 2018 season.<o:p></o:p></span></i></p>
<p class="MsoListParagraph" style="margin-left:0in"><i><span lang="EN-ZA" style="color:#1F497D"><o:p> </o:p></span></i></p>
<p class="MsoListParagraph" style="margin-left:.75in"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="563" height="308" style="width:5.8645in;height:3.2083in" id="_x0000_i1038" src="cid:image017.jpg@01D3A3E8.DC31AEA0"><img border="0" width="566" height="307" style="width:5.8958in;height:3.1979in" id="_x0000_i1039" src="cid:image018.jpg@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in"><b><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></b></p>
<ol style="margin-top:0in" start="5" type="A">
<li class="MsoNormal" style="mso-list:l1 level1 lfo8"><b><span lang="EN-ZA" style="font-family:Helvetica">TOURISM INDABA<o:p></o:p></span></b></li></ol>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica">Melrose Arch has partnered with Gauteng Tourism and will take part at the annual Tourism
<span style="color:black">Indaba in Durban this May 2018</span><o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="648" height="249" style="width:6.75in;height:2.5937in" id="_x0000_i1040" src="cid:image019.jpg@01D3A3E8.DC31AEA0"><img border="0" width="370" height="249" style="width:3.8541in;height:2.5937in" id="_x0000_i1041" src="cid:image020.jpg@01D3A3E8.DC31AEA0"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:0in"><span lang="EN-ZA" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><b><span lang="EN-ZA" style="font-size:12.0pt;font-family:Helvetica">F) SECURITY<o:p></o:p></span></b></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica">There are two security concerns affecting retail:<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica">Fraud – card-related<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica">Theft – items left on counter<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica">CARD FRAUD<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica">There is a wide range of methods used to commit fraud in South Africa, with ever-changing methods, but the most common types of card fraud are:<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><i><span lang="EN-ZA" style="font-family:Helvetica">Counterfeit card<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-indent:.5in"><i><span lang="EN-ZA" style="font-family:Helvetica">Lost or stolen card (the most common method)<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-indent:.5in"><i><span lang="EN-ZA" style="font-family:Helvetica">False application fraud<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-indent:.5in"><i><span lang="EN-ZA" style="font-family:Helvetica">Card not present<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">With a lost or stolen card, the standard modus operandi occurs when someone purchases an unusual amount of clothing at one store.
</span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">When the card is presented, the customer will try to distract the shop assistant to avoid detection.</span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">When handling a debit/credit card, take note of the following:<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Type of card – Is it a local or international card? (A local person shopping with a Diners Club card is cause for suspicion.)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Misrepresentation – In many cases, the shopper presenting the card has a different name to that printed on the card, or the details on the card don’t
correspond to </span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">the person presenting the card, for example, ‘Miss A Smith’ when a man is presenting the card.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Signature – The signature on the card does not match the signature of the shopper.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">When in doubt, always ask for a second opinion, and ask for identification when the purchase amount is unusually high. Rather be safe than sorry.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">THEFT<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Theft often occurs when the store has a small counter as point of sale. Shop assistants often keep personal items like handbags, vehicle keys, tablets
and cellphones, </span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">etc behind the counter or, in some cases, on top of the counter, which presents an opportunity for theft.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">With theft, the standard modus operandi is as follows: Two or more ‘customers’ will walk in, start looking around and once they have established a possibility,
they will split up. </span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">One person will distract the shop assistant to an area out of view of the counter while another person steals the item/s from the counter.
</span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Once the item has been stolen, the thief will slip out of the store, normally unseen, and walk away or hand over the items to a third suspect, who quickly
disappears. </span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">This happens in a very short space of time.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><u><span lang="EN-ZA" style="font-family:Helvetica;color:black">To avoid becoming a victim of theft:<o:p></o:p></span></u></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Never leave personal/expensive/electronic equipment on the counter<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">When assisting more than one customer, try to position yourself in such a way that you can see everyone in the shop<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Try not to be alone in the shop<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">It is not unusual for suspects to carry large bags with them, wear sunglasses or pretend to be talking on their cellphones, so pay attention to these
customers<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">You will be asked to assist with an unusual task that will divert your attention away from the counter, allowing the suspects to steal the items.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Make friends with neighbouring shop owners and managers and should you find yourself alone, ask your neighbour to assist. If you feel uncomfortable about
a situation, </span><span lang="EN-ZA" style="font-family:Helvetica"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">press the silent panic button, which will alert security who will respond.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">It is unlikely that a
</span><span lang="EN-ZA" style="font-family:Helvetica">suspect<span style="color:black"> will operate alone. Most of the time, they operate in groups of two or more. These suspects are generally very friendly and will do their best to distract you.
</span><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">Women in particular will carry big bags, some will wear hats or sunglasses and, in many cases, a suspect will pretend to be busy on his cellphone, talking
loudly and pacing up and down.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-ZA" style="font-family:Helvetica;color:black">General signs of a
</span><span lang="EN-ZA" style="font-family:Helvetica">suspect<span style="color:black">:<o:p></o:p></span></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo9"><span lang="EN-ZA" style="font-family:Helvetica">Nervous – sweaty, looking around the whole time, hands shaking and hesitant tone of voice<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo9"><span lang="EN-ZA" style="font-family:Helvetica">Appears overfriendly<o:p></o:p></span></li></ul>
<p class="MsoListParagraph"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="411" height="232" style="width:4.2812in;height:2.4166in" id="Picture_x0020_1" src="cid:image024.jpg@01D3AEE9.989BB2B0" alt="Related image"></span><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:0in"><span lang="EN-ZA" style="font-family:Helvetica;color:black"><o:p> </o:p></span></p>
</div>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #ff0000;">Luciana Popa</font> <font face="helvetica" size="2">Retail Tenant Relationship Manager</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-149-50569@rs.amdec.co.za:4443" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" beacon_priority="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
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