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<tbody><tr><td style="max-width: 100%; height: auto;"><a href="https://rs.amdec.co.za:4443/rs/a0u6hdboc5vhmB6" data-rel="https://rs.amdec.co.za:4443/rs/a09VsDizjz4_L_M" data-name="Luxury Retirement Suites"><img src="cid:image-1438-3503766@localhost" class="rocketseed-strip dynamic" border="0" beacon_priority="0" style="max-width: 100%; height: auto;" id="img1438"></a></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0">
<tbody><tr><td style="max-width: 100%; height: auto;" valign="top"><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="max-width: 100%; height: auto;"><br>
<div class="WordSection1">
<p class="MsoNormal">Dear Residents,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">While WhatsApp offers a quick and convenient way to communicate on the Resident Group, it appears to have taken over the primary communication channels established within our village structures. Many of our team members
<o:p></o:p></p>
<p class="MsoNormal">work shifts and have irregular schedules and even when on duty, we frequently move around the village and may not always check our phones. Therefore, I kindly request that we limit the use of WhatsApp to appropriate topics and
<o:p></o:p></p>
<p class="MsoNormal">times rather than a convenience to replace emails and the internal phone lines. Receiving messages outside of working hours and through the wrong channels can affect our response times and is unnecessary when other team members
<o:p></o:p></p>
<p class="MsoNormal">are available on-site to assist.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3">Reception will continue to act as our "traffic controllers," relaying any requests to the appropriate team members.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Our office hours are Monday to Friday from 08:00 to 17:00, and reception coverage Monday to Sunday, and public holidays from 08:00 to 21:00. Please utilize on-site resources during these hours.<o:p></o:p></li></ul>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo6">For any emergencies that occur after hours, please make a phone call rather than sending a WhatsApp message. We do not want any delays in getting residents the necessary emergency assistance required, no
matter what time of the day or night. <o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-left:36.0pt"><o:p> </o:p></p>
<p class="MsoNormal">General day to day operational matters should however not be treated like an emergency and must be addressed during office hours.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any concerns or questions relating the matter can be sent to me directly.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Warm regards, <o:p></o:p></p>
</div>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;"><span class="RSNormal RSName">Riaan</span> <span class="RSNormal RSName">Gouws</span></font> <font face="helvetica" size="2"><span class="RSNormal">Village Manager-Bergvliet/Diepriver/Muizenberg</span></font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-1262-3503766@localhost" class="rocketseed-strip dynamic" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;" id="img1262"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/a0xetmh4EgsXkHv" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> <span class="RSNormal">+27 21 137 2690 / +27 21 001 4340</span></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2"><span class="RSNormal">+27 72 600 2499</span></font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:riaang@evergreenlifestyle.co.za"><span class="RSNormal">riaang@evergreenlifestyle.co.za</span></a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> <span class="RSNormal">PO Box 30487, Tokai, 7966, South Africa</span></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za"><span class="RSNormal">www.evergreenlifestyle.co.za</span></a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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