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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Dear Resident,</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Earlier this year we approached residents through various channels; your residents committee (Rescom), public residents
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">meetings and the Annual General Meeting regarding a levy for Healthcare and Catering.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">The primary reason for this was that our current financial model was not sustainable and as a village we needed to achieve
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">a balanced budget.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">In this communication I will deal specifically with the catering offering. </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">After months of discussions, negotiating, inviting alternate service providers to quote, we believe we have achieved a ‘win-win’
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">result for the residents, our service provider, Western Province Caterers (WPC), and Evergreen.
</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">There will now be NO catering levy or overhead charge as we have had to pay previously.
</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">A summary of the most important changes I have listed below.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">The majority of the food will be prepared off-site at a production kitchen. A fortnight
ago a number of Rescom committee </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">members and the Evergreen MD visited this facility. We all came away impressed with the high standard of hygiene,
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">cooking methods and the consistent temperature levels during transportation.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">The lunch main course menu price will increase from R48.00 to R68.00. While this is a substantial
increase, WPC last </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">increased their menu prices in July 2018, some four years ago. I still believe that even after this price increase
this meal <o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">offers ‘value for money’</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">The coffee shop prices will also increase slightly but in essence will remain as is, continuing
with the high standard of </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">service and offering. Hours of service will be from
<b>8 am to 4 pm</b> daily.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Friday 1 September is the date of implementation.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Both the daily and coffee shop menus will be forwarded to you next week.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:3.0pt;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Special functions, activities and theme evenings that require catering will continue as
previously and will be quoted </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph" style="margin-left:39.0pt"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">separately.</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">The proposed Healthcare levy will be dealt with in a separate communication.
</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Please contact the office for any questions that you might have.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US">Derek</span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US"> </span><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Derek Drew</font> <font face="helvetica" size="2">Village Manager</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-639-38346@rs.amdec.co.za:4443" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/13sHmY5r" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 702 3200/2</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Fax:</b> +27 21 702 3201</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 82 940 0973</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:derekd@evergreenlifestyle.co.za">derekd@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> PO Box 30487, Tokai, 7966, South Africa</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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