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<tbody><tr><td style="max-width: 100%; height: auto;"><a href="https://rs.amdec.co.za:4443/rs/13f8qbOU"><img src="cid:image-1842-23765@rs.amdec.co.za" class="rocketseed-strip" border="0" beacon_priority="0" style="max-width: 100%; height: auto;"></a></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0">
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<p class="MsoNormal">Dear Resident,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would like to say a big thank you to everyone who has supported the bistro since Servest took charge of catering services in the village. Despite one social dinner not
<o:p></o:p></p>
<p class="MsoNormal">going as planned, the feedback has been overwhelmingly positive and Servest has recovered by serving some amazing meals. The consistent attendance at social dinners,
<o:p></o:p></p>
<p class="MsoNormal">which is the main revenue source for the caterers in our village, is also greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">However, I need to address three areas where we require your cooperation:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b>Bookings</b>: It has become a common practice for residents to have their names added to the seating plan for social dinners without making a booking or selecting
<o:p></o:p></li></ul>
<p class="MsoListParagraph">a menu before the booking deadline. Please note that bookings are only confirmed once we received the menu selection and not based on the seating plan.
<o:p></o:p></p>
<p class="MsoNormal"><span class="oypena"><span style="color:black"> Furthermore, we often receive booking requests after the deadline and during weekends when orders are already placed. While we will always do our best to
<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span class="oypena"><span style="color:black">accommodate everyone, our catering resources are limited, and we heavily depend on proper and timeous planning. Consequently, we may not always be able
<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span class="oypena"><span style="color:black">to accommodate every last-minute request.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-indent:36.0pt"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b>Cancellation of Bookings</b>: We understand that there are valid reasons for meal cancellations, but changes right before service starts can disrupt the dining experience
<o:p></o:p></li></ul>
<p class="MsoListParagraph">for other residents or result in losses for the caterer if not charged for. Going forward, take-away orders requested at short notice will only be delivered after service or
<o:p></o:p></p>
<p class="MsoListParagraph">alternatively, meals can be collected at the clubhouse before service starts. Cancellations received on the day of the dinner will also have to be charged in full.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b>Payment</b>: While most residents settle their bills promptly, some delays have been noted, leading to challenges in manual tracking of accounts. To streamline processes
<o:p></o:p></li></ul>
<p class="MsoListParagraph">and minimize last-minute cancellations, we kindly request that all a la carte bills be paid directly after meals and pre-payment be made for events and social dinners to
<o:p></o:p></p>
<p class="MsoListParagraph">confirm bookings. If for any reason special arrangements needs to be made, please contact me directly.<o:p></o:p></p>
<p class="MsoListParagraph"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your understanding and cooperation in maintaining the quality of service at the bistro.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards, <o:p></o:p></p>
</div>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Riaan Gouws</font> <font face="helvetica" size="2">Village Manager - Bergvliet + Diepriver</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-639-23765@rs.amdec.co.za" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/13hlTe2v" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 137 2690 / +27 21 001 4340</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 72 600 2499</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:riaang@evergreenlifestyle.co.za">riaang@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> PO Box 30487, Tokai, 7966, South Africa</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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