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<body lang="EN-ZA" link="#0563C1" vlink="#954F72"><table width="100%" border="0" cellpadding="0" cellspacing="0">
<tbody><tr><td style="max-width: 100%; height: auto;"><img src="cid:image-1381-62441@rs.amdec.co.za:4443" class="rocketseed-strip" border="0" beacon_priority="0" style="max-width: 100%; height: auto;"></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0">
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<div class="WordSection1">
<p class="Default"><span style="font-size:11.0pt">Dear Resident<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">In order to protect both our residents and staff, we will be introducing strict sanitizing protocols with immediate effect. The following interventions will be introduced when requesting domestic or utility
services from reception: <o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">P.P.E. will be issued to all our domestic and general workers in the form of
<o:p></o:p></span></p>
<p class="Default" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.65pt;margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Face Mask covering mouth and nose
<o:p></o:p></span></p>
<p class="Default" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.65pt;margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Face shield <o:p></o:p></span></p>
<p class="Default" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.65pt;margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Hairnet <o:p></o:p></span></p>
<p class="Default" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.65pt;margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Shoe / foot protection
<o:p></o:p></span></p>
<p class="Default" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.65pt;margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Apron – disposable <o:p>
</o:p></span></p>
<p class="Default" style="margin-left:0cm;text-indent:0cm;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt">Gloves – disposable
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">We suggest that cleaning occurs when a resident is taking a walk / exercising and is not in the house but if this is not possible, we request that the resident moves to another room i.e. resident is not to be
in same room that is being cleaned by a staff member. A two-meter social distance is maintained, a protective face mask is worn by the resident at all times whilst the service is underway.<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">Our domestic worker is not permitted to make any refreshments or food for the resident as this is purely a cleaning service for
<b>vulnerable residents </b>and there will be no physical contact with a resident. Please note that we offer a general service during lockdown for residents who are not able to manage on their own. The service is limited to around one hour and is not meant
as a comprehensive spring clean, but merely to keep your home as clean as possible under the circumstances. This may include making the bed, washing laundry, ironing, doing dishes and cleaning kitchen and bathrooms.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">On completing their duties, they will leave by the front door after wiping down and sanitizing all surfaces/door handles in your home. They will remove all their PPE outside your home, place it in a disposal
bag before returning to the clubhouse. <o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">In addition, please note that we will only do maintenance work in your home, in the event of an emergency if it affects water, electricity, gas or sanitation. No general maintenance work will be undertaken until
further notice. <o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">Thank you as always for your understanding and co-operation.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
</div>
</td></tr></tbody></table></td></tr><tr><td style="max-width: 100%; height: auto;"><br><table style="max-width: 650" border="0" cellpadding="0" cellspacing="0">
<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Christine Dempers</font> <font face="helvetica" size="2">Village Manager - Bergvliet</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-639-62441@rs.amdec.co.za:4443" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/13i_YVXI" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 713 7860</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Fax:</b> +27 21 702 3201</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 71 857 6428</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:christined@evergreenlifestyle.co.za">christined@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> 30 Homestead Avenue, Bergvliet, 7945</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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