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<p class="MsoNormal" style="line-height:115%"><span lang="EN-GB" style="font-size:
12.0pt;line-height:115%;font-family:"Arial","sans-serif";color:black">Dear Resident<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:12.0pt;font-family:
"Arial","sans-serif";color:black;mso-ansi-language:EN-US">City making every effort to clear refuse collection backlog</span></b><span style="font-size:
12.0pt;font-family:"Arial","sans-serif";color:black;mso-ansi-language:EN-ZA;
mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:12.0pt;font-family:
"Arial","sans-serif";color:black"> </span></b><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">The City of Cape Town assures all Cape Town residents that every effort is being made to maintain delivery of basic services
despite the threat posed by COVID-19. </span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Their external service providers have also committed to working extended hours to work on major repairs so that more</span><span lang="EN-GB" style="font-size:
12.0pt;font-family:"Arial","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">trucks
can be released as quickly as possible and continue to reduce any backlog.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US"> </span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">Every effort is also being made to provide staff with the appropriate personal protective gear (PPE)</span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">,
including gloves and masks, to ensure that they are adequately protected while performing their duties. Staff have been briefed on
</span><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black;
mso-ansi-language:EN-US">hygienic practices and social distancing protocols to be implemented during this time.</span><span lang="EN-GB" style="font-size:12.0pt;
font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US"> </span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">Residents are asked to bear with COCT, in some cases it may be unavoidable that mitigation measures could affect the efficiency
of service delivery. </span><span lang="EN-GB" style="font-size:12.0pt;
font-family:"Arial","sans-serif";color:black">At this stage, it is difficult to predict the impact to services going forward. Residents should be aware, however, that lower income and
higher density areas are being prioritised when there are delays due to increased risks of the disease spreading quickly in these areas.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black">Current indications are that delays should not last for more than a week, and in most cases, backlogs will be cleared more quickly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US"> </span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:12.0pt;font-family:
"Arial","sans-serif";color:black">Village Bins
</span></b><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black">- Utility workers will collect bins as usual and return once refuse has been collected by COCT.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">- We ask that everyone practice social distancing and not approach staff members as they go about their duties<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:12.0pt;font-family:
"Arial","sans-serif";color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:12.0pt;font-family:
"Arial","sans-serif";color:black">Bin care</span></b><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">- Utility workers will wash and disinfect wheelie bins before taking it back into your area.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">- From next week, please retain and freeze any meat product (i.e. leftover food in the form of chicken, red meat, off cuts,
etc.) until collection day before placing into the bin, so as to prevent fly breeding, in the vent that there are delays.</span><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black;mso-ansi-language:EN-US">- Please remember to wash your hands thoroughly after handling your waste.</span><span lang="EN-GB" style="font-size:
12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black">Thank you for making the effort to stay at home during the lockdown period.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif";
color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-GB" style="font-size:
12.0pt;line-height:115%;font-family:"Arial","sans-serif"">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b style="mso-bidi-font-weight:
normal"><span lang="EN-GB" style="font-size:12.0pt;line-height:115%;font-family:
"Arial","sans-serif""><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b style="mso-bidi-font-weight:
normal"><span lang="EN-GB" style="font-size:12.0pt;line-height:115%;font-family:
"Arial","sans-serif"">CHRISTINE DEMPERS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-GB" style="font-size:
11.0pt;line-height:115%;font-family:"Arial","sans-serif"">Village Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-GB" style="font-size:
11.0pt;line-height:115%;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-GB" style="font-family:
"Century Gothic","sans-serif";mso-bidi-font-family:Calibri;color:black;
mso-bidi-font-weight:bold">Adapted from press release distributed by Media Office, City of Cape Town<o:p></o:p></span></p>
<br>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Christine Dempers</font> <font face="helvetica" size="2">Village Manager - Bergvliet</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-639-14783@rs.amdec.co.za:4443" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="https://rs.amdec.co.za:4443/rs/13xXMNIR" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 713 7860</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Fax:</b> +27 21 702 3201</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 71 857 6428</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:christined@evergreenlifestyle.co.za">christined@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> 30 Homestead Avenue, Bergvliet, 7945</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td nowrap="nowrap" colspan="1">
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