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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Dear Residents<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Please note that that it is very important for you to inform the office if you are going to be away overnight or for a few days/weeks, not only during the festive season, but
at any time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The failure to cancel the blue button in the morning will be communicated to and investigated by village management. If you are going away overnight, going to visit family or
going on holiday and you won’t be at home to press your blue button, please advise the management office so that they can make a note of it in their calendars and advise Telecare.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The blue button flashes in the morning between 07:00am – 10:00am, depending on your request. It should be pressed every morning between these times to confirm that you are well
and safe. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">If the blue button is not pressed during a weekday, Telecare will call the Village Manager in the morning and the following protocol will be implemented:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- we will call you on your landline and /or cellphone to establish your whereabouts, if there is no response;
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- then we will arrange to get the master key to your house from the safe and investigate if you are in and require assistance or if you are out of the village;
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- if you are not in your home, then the blue button will be switched off and a note left on your Telecare unit for your return.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">If the blue button is not pressed during the weekend, Telecare will call the Village Manager in the morning and the following protocol will be implemented:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- I will call you on your landline and /or cellphone to establish your whereabouts, if there is no response;
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- then I will arrange for the village carer/nurse and a security guard to get the master key to your house from the safe and investigate if you are in and require assistance
or if you are out of the village; <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- If you are not in your home, then the blue button will be switched off and a note left on your Telecare unit for your return.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">There were a number of incidents this past weekend where residents forgot to press their Blue buttons. We wish to impress upon you the need to take the blue button protocol seriously.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you for your understanding and cooperation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<tbody><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="3" style="color: #a39061;">Christine Dempers</font> <font face="helvetica" size="2">Village Manager - Bergvliet</font></p></td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;" rowspan="5" align="right"><img src="cid:image-41-636@rs.amdec.co.za" class="rocketseed-strip" usemap="#imgmap20161031122145" border="0" beacon_priority="0" style="max-width: 100%; height: auto;"><map id="imgmap20161031122145" name="imgmap20161031122145">
<area shape="rect" alt="" coords="2,2,134,62" href="http://rs.amdec.co.za/rs/138QrF6S" target=""></map></td></tr><tr><td style="max-width: 100%; height: auto;" nowrap="nowrap"><p style="margin: 0;"><font face="helvetica" size="2"><b>Tel:</b> +27 21 713 7860</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Fax:</b> +27 21 702 3201</font></p></td></tr><tr><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Cell:</b> </font><font face="arial,helvetica,sans-serif" size="2">+27 71 857 6428</font></p></td><td style="max-width: 100%; height: auto;"><p style="margin: 0;"><font face="helvetica" size="2"><b>Email:</b> <a style="text-decoration: none; color: #000;" href="mailto:christined@evergreenlifestyle.co.za">christined@evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Postal:</b> 30 Homestead Avenue, Bergvliet, 7945</font></p></td></tr><tr><td style="max-width: 100%; height: auto;" colspan="2"><p style="margin: 0;"><font face="helvetica" size="2"><b>Website:</b> <a style="text-decoration: none; color: #000;" href="www.evergreenlifestyle.co.za">www.evergreenlifestyle.co.za</a></font></p></td></tr><tr><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td><td style="max-width: 100%; height: auto;"> </td></tr><tr><td style="max-width: 100%; height: auto;" colspan="0"><img style="max-width: 100%; height: auto;" src="cid:image-40-636@rs.amdec.co.za" class="rocketseed-strip" usemap="#imgmap20161031113233" border="0"><map id="imgmap20161031113233" name="imgmap20161031113233">
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